Harness the power of artificial intelligence and machine learning to automate processes, gain actionable insights, and personalize customer experiences.

We specialize in:

  • Predictive Analytics: Forecast future trends and make data-driven decisions.
  • Natural Language Processing: Understand and respond to human language for chatbots, sentiment analysis, and more.
  • Computer Vision: Analyze images and videos for object detection, facial recognition, and other applications.
Case Studies – Real-World Success with Innovatio Tech

Predictive Analytics – Forecasting Demand in Retail

Client: A Global Fashion Retailer

Challenge

The client struggled with inventory mismanagement, leading to excess stock in some locations and shortages in others. Traditional forecasting methods failed to predict seasonal and regional demand shifts accurately.

Solution

We deployed an AI-powered chatbot using NLP and machine learning to handle routine customer queries, billing inquiries, and troubleshooting requests. The chatbot could escalate complex issues to human agents when necessary.

Results

60% reduction in call center workload
80% of inquiries resolved without human intervention
Customer satisfaction increased from 72% to 91%

Natural Language Processing (NLP) – AI Chatbot for Customer Support

Client: A Leading Telecom Provider

Challenge

The client’s customer service team was overwhelmed with high call volumes, leading to long wait times and frustrated customers.

Solution

We deployed an AI-powered chatbot using NLP and machine learning to handle routine customer queries, billing inquiries, and troubleshooting requests. The chatbot could escalate complex issues to human agents when necessary.

Results

60% reduction in call center workload
80% of inquiries resolved without human intervention
Customer satisfaction increased from 72% to 91%

Computer Vision – AI-Powered Quality Control in Manufacturing

Client: A Large Automotive Manufacturer

Challenge

The company faced quality control issues, with defects going undetected during manual inspections, leading to increased warranty claims.

Solution

We implemented a computer vision system using deep learning to analyze images and videos of production lines, automatically identifying defects in real time.

Results

99.5% defect detection accuracy, reducing recalls and warranty claims
40% improvement in production efficiency
50% reduction in manual inspection costs

Avail our Digital Niche and Super Niche Skills

Decades of experience and unparalleled ethics combine to deliver expertise and knowledge to our clients.