Automation & Process Optimization

Our solutions include:

  • Robotic Process Automation (RPA): Automate repetitive tasks using software robots.
  • Business Process Management (BPM): Optimize and streamline your business processes.
  • Workflow Automation: Automate the flow of information and tasks within your organization.

Case Studies – Real-World Success with Innovatio Tech

Case Studies – Real-World Success with Innovatio Tech

Robotic Process Automation (RPA) – Automating Invoice Processing

Client: A Large Logistics Company

Challenge

The company’s accounts payable team spent hours manually processing invoices, leading to delays and errors.

Solution

We deployed RPA bots to extract data, validate invoices, and automate approvals, reducing human workload.

Results

90% faster invoice processing
Error rate reduced by 85%
Freed up 30% of employees’ time for higher-value tasks

Business Process Management (BPM) – Streamlining Customer Onboarding

Client: A Subscription-Based SaaS Provider

Challenge

Customers faced lengthy onboarding times, leading to drop-offs and lost revenue.

Solution

We redesigned their BPM workflow, automating customer verification, document processing, and account setup.

Results

60% faster onboarding time
20% increase in customer retention
Higher NPS (Net Promoter Score) due to improved experience

Workflow Automation – Optimizing IT Support Ticketing

Client: A Fortune 500 IT Service Provider

Challenge

IT support tickets were being manually assigned, leading to long resolution times.

Solution

We automated ticket triaging using AI, prioritizing urgent cases and auto-assigning tickets to the right teams.

Results

50% faster ticket resolution
Reduced backlog by 40%
Increased end-user satisfaction

Avail our Digital Niche and Super Niche Skills

Decades of experience and unparalleled ethics combine to deliver expertise and knowledge to our clients.